Educate. Engage. Excel.
Our commitment to excellence is your advantage.
Training
At KJS Consulting, we understand the critical role of exceptional customer service in organizational culture and success. Our tailored training programs go beyond the basics to empower your team with practical skills and insights to deliver outstanding service consistently. From effective communication techniques to conflict resolution strategies, we equip your staff with the tools they need to exceed customer expectations and drive brand loyalty.
Leadership Development
Cultivate a culture of leadership excellence within your organization with carefully curated leadership development solutions. Through personalized coaching, interactive workshops, and skill-building exercises, we equip leaders with the tools and insights they need to inspire their teams, navigate challenges, and drive success in today's dynamic business landscape. KJS respects the entirety of an individual's experiences and background when providing mentoring, coaching or leadership training.
Speaking Engagements
Elevate your corporate events and team gatherings with a magnetic keynote speaker from KJS. Whether motivating, sharing industry insights, or imparting practical strategies, our CEO will leave a lasting impression and inspire action.
Meeting Facilitation
Make the most of your meetings with our expert facilitation services. Whether hosting strategy sessions, brainstorming workshops, or teambuilding retreats, we provide the structure and support needed for meaningful outcomes.
Our Team
Kellie J. Sigh
Kellie J. Sigh is the founder and CEO of KJS Consulting, LLC, which provides end-to-end customer service consulting and training services. She has more than 25 years of administrative experience working in both the private and public sectors, with the bulk of her time being spent in education. Kellie was recognized as a Customer Service All-Star (Runner Up) by the National Customer Service Association and holds the distinguished Certified Customer Service Professional (CCSP) designation.
One of Kellie's life verses is, “to whom much is given, much is required.” Her professional career and personal time have been devoted to others because she recognizes that she has been given so much.
Kellie is committed to doing all she can in support of today’s emerging leaders, youth and women of color. Her experience, connections and authentic approach to building and maintaining effective, healthy and whole teams have been noted as hallmarks to her success in the various senior leadership roles she has held, including National Vice President of Site Leadership, Executive Director and Director of Strategic Partnerships and Customer Service.
Kellie is a member of Alverno College’s prestigious Vanguard Honor Society and is a former member of Professional Dimensions. She has served in various volunteer roles including Chair of the Salvation Army Advisory Board, Chair of the MENTOR Greater Milwaukee Board of Directors and Alverno College Social Interaction Assessor. Kellie serves as an Adjunct Professor for Concordia University-Wisconsin, is a conference and workshop presenter, and mentor to several young women.
Kellie holds a bachelor’s degree, conferred with honors, from Alverno College, an MBA from Concordia University-Wisconsin and is on an extended pause from her doctoral program (Transformational Leadership in Higher Education) at Alverno College.
Kellie currently resides in Texas' DFW metroplex with her husband, adult children, grandson and family dog, Gigi.
Miles Sigh
Miles Sigh has nearly five years of marketing experience. He holds a B.S. in Marketing from Marquette University and is currently pursuing an MBA with a concentration in Marketing from the University of Wisconsin-Whitewater. For the past several years, Miles has taken this background to a variety of marketing, communications, and community engagement roles.
In his free time, he serves as the Chief Strategy Officer for a non-profit of former, current, and future student-athletes called Athletes Igniting Action. Miles also devotes time to his investment group of young black professionals across the country focusing on disrupting the wealth gap cycle by creating financial freedom for themselves and others in their respective communities.
As the Business Development Director, Miles uses his expertise to grow the brand of KJS Consulting which includes content creation and exploration of new business ventures.
Miles lives in Texas and enjoys the arts, culture and entertainment the DFW area offers. He is a foodie who enjoys golf, basketball, working out and time with his family.